You are permitted to connect multiple devices to one account, with the limit on devices based on the selected subscription plan. Important details to consider regarding this feature include:

• Accounts can be accessed on various platforms, irrespective of the original sign-up platform (e.g., Android, iOS, macOS, Windows).
• The quantity of devices allowed varies depending on the subscription plan, theoretically enabling an unlimited number of devices per account.
• Notifications will be issued if the linked devices surpass the plan limit, prompting users to detach excess devices upon signing in.
• Each device can be associated with up to two accounts, whether it is a computer or a mobile device.

Certainly! You have the opportunity to use Koala VPN for China at no cost indefinitely by utilizing the "Daily Check-in" feature. Each day, you receive 15 minutes of complimentary usage time. Furthermore, you can earn 1 point for every successful referral, which can be exchanged for a 1-day pass. Here are the key points:

• Koala VPN for China is dedicated to providing the "Daily Check-in" feature for free on an indefinite basis.
• New users are granted an initial 15 minutes of free usage time, with the possibility of earning an additional 15 minutes by completing the check-in process the next day.
• During the free trial, you are free to utilize our services without limitations on usage. However, please be aware that server access is limited to locations included in the free plan.
• You can earn points by engaging in our referral program and then redeem them for various types of plans.

Absolutely! We offer a 15-minute daily trial period. To start your trial, please complete the following steps:

1. Get the Koala VPN for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the main screen of the app.

Please note that the availability of this free trial may change and could be terminated at any time without prior notice.

Koala VPN for China places great importance on user privacy, guaranteeing that no logs of activities or connections are maintained. Additionally, the VPN service does not retain any information that could potentially be used to trace specific network activities or behaviors back to an individual user.

You can reach us through the following methods:

• Website: http://koalajiasu.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can reach us through the following methods:

• Website: http://koalajiasu.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Koala VPN for China is compatible with web applications such as Telegram, WhatsApp, and Gmail, which use HTTPS. This mode can change the routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web interfaces of these applications. However, the app versions may utilize different ports.

To guarantee access, the following steps should be taken:

• Select the "Global Mode" option found in the routing settings.
• Adjust the proxy settings within the application. For instance, here’s how to modify the proxy settings for the LINE app:
  
  

• Should you try to log in on a new device and surpass the device limit, you will be redirected to the "Unbind Device" page, allowing you to disconnect any linked devices.
• Additionally, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device you prefer.

It’s not unusual to forget usernames or passwords, and we strive to simplify the recovery process. Here are your options:

• If you can’t remember your username, please reach out to us and send a screenshot of your payment record.
• If you’ve misplaced your password, simply utilize the "forgot password" feature found in the app.

We have observed that some users find it challenging to select a server after they choose a region.

To make things easier, we now only show regions. Heibao will automatically connect you to the server with the best performance within your selected region. Here are the details:

• The location menu will exclusively show regions, but each region consists of hundreds of servers. When you pick a region, Heibao automatically connects you to the server that provides the best performance according to your network conditions.
• If you are not happy with the server you are connected to, you can disconnect and reconnect to the same region to be assigned to a different server.
• You can repeat this process until you locate a server that satisfies your requirements.

Typical reasons for network problems include:

• Slow local internet speeds (without a VPN)
• Increased user traffic at specific VPN server locations

To fix these issues, consider trying the following approaches:

• Verify your local internet speed by temporarily turning off the VPN
• Experiment with various network connections like WiFi, 4G, or 5G while the VPN is disabled to pinpoint any connection issues. For instance, if your WiFi connection is unstable, switch to mobile data.
• Disable the VPN, choose a different server location, and reconnect
• If you prefer to stay within the same geographical region, disconnect and reconnect; this may connect you to a different server in the same area.
• Keep testing until you find the best server that meets your needs.

Global Mode: This option enables VPN for all online activities, which could lead to slower performance on local websites and apps.

Split Mode: This option utilizes VPN solely for sites that are restricted because of geographic limitations, such as Google, YouTube, and Netflix, while still allowing access to local networks for Chinese websites.

You can modify the routing mode in the App Settings.

If you're experiencing issues accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then share it with friends or post it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully signs up through your referral, which you can exchange for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after you have exchanged your points.
• For a referral to count as successful, the friend you referred must download and begin using the app. If they download but do not engage with the app, you will not receive your referral point until they start using it.

Occasionally, there may be a delay in payment processing through the gateway. Here are some essential points to consider:

• We support various payment methods, such as Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you successfully completed a payment but do not see the related plan in your account right away, please wait around 5 minutes, then log out and log back in.
• If you continue to experience problems after following these steps, please take a screenshot of your payment confirmation and contact us for further support.

While free Koala VPN for China and proxy services exist, free Koala VPN for China is typically discouraged due to their frequent absence of the privacy and security features present in paid Koala VPN for China. Free Koala VPN for China often performs poorly, may jeopardize your data by selling it, and generally fail to offer adequate protection against possible cyber threats.

Although iPhones enable users to connect to VPN servers via their system settings, this functionality alone does not constitute comprehensive VPN services. To take full advantage of VPN features, you must connect to an external VPN provider like Koala VPN for China.

Utilizing a VPN on your iOS device ensures that your online activities remain highly secure. You can choose from a diverse selection of VPN server locations, enabling you to alter your device's IP address, protect your data on public Wi-Fi, and gain access to content that might otherwise be restricted.

Koala VPN for China provides a protective shield for your iOS device while you're online, establishing a secure barrier against issues such as surveillance, tampering, and content limitations. With Koala VPN for China, you can freely indulge in streaming, online shopping, and web browsing, assured that your privacy and security are thoroughly managed.